Supported Software Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word Open Office Skype Windows XP Windows Vista Windows 7   Contract Support Simplicity Force is now providing businesses with the option of contract support. This provides the convenience of Simplicity Force services for a set monthly rate of $15 per workstation. An advisor will work with you on an ongoing basis to maximize the return on your technology investments, and will respond within three business days to all support requests. Live Support For home users or businesses looking for support on a single issue, traditional paid support is still available. Immediate phone support is usually available 9AM to 6PM Monday through Friday. On site support can usually be scheduled with 24 hours. On Site Service Rate: $40.00 per hour Phone Support Rate: $0.75 per minute or $10.00 per issue